How do BOSS and Paycom integrations work?
Setup and key concepts for BOSS (sync-in) and Paycom (payroll export).
Purpose
BOSS and Paycom serve very different roles. BOSS syncs job data INTO Protiv. Paycom is a payroll system Protiv exports bonuses TO. This article covers both.
BOSS — Sync-In Integration
BOSS is a job management system. Setup is simple compared to Aspire or Jobber.
Setup:
- Click Connect on BOSS in Settings → Integrations
- Provide your BOSS credentials
- Set up budgets in Protiv (BOSS doesn't supply them; you create them in Protiv)
- First sync runs
What syncs: Jobs, employee data.
What's different: Unlike Aspire which has built-in budget data, BOSS customers typically build budgets directly in Protiv during signup.
Paycom — Payroll Export Integration
Paycom is your destination, not your source. Protiv exports bonus data TO Paycom in their format.
Setup:
- Configure Paycom integration (contact support)
- Once active, the Paycom Bonuses report appears in your Reports
What flows: Bonus statements out of Protiv → Paycom-formatted CSV → upload to Paycom.
Note: Even though the Integrations catalog may show Paycom as inactive, customers with Paycom integration have full access to the Paycom Bonuses report.
When to Combine Them
A common setup: BOSS for job data IN + Paycom for payroll OUT. Protiv sits in the middle, calculating bonuses from BOSS data and exporting them in Paycom's format.
Common Mistakes & How To Fix Them
"I can't find Paycom in the integrations grid" Paycom is gated. If your org has Paycom, you'll see the report. If not, contact support.
"BOSS sync is failing" Most often a credentials issue. Reset and reconnect.
Related Articles
- What is the Paycom bonus report and how do I read it?
- How does the Aspire integration work, end to end?
- How do I export reports for payroll?