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How do I find ProPays for a specific worker?

Find every ProPay one worker is on.

Purpose

When you need to see every ProPay a single worker has been on — for review, to answer their question, or to investigate an issue — this article shows you how.

When To Use This

Use this when:

  • A worker disputes their bonus
  • You're reviewing one person's performance
  • You're investigating a payout issue

Quick Path

  1. Go to People page
  2. Find the worker
  3. Open their profile or actions
  4. Click View ProPays

Step-by-Step

Open the People page. Find the worker.

Click into their profile, OR open actions menu and select View ProPays.

A modal opens listing every ProPay the worker has been on. Filterable by:

  • Status
  • Date range
  • Branch / Division

View Their Bonus History

For a similar view of bonuses (not just ProPays):

Open actions → View ProPay Bonuses. Lists every bonus line item the worker received.

Useful for Disputes

When a worker says "I should have gotten more" or "where's my bonus from job X":

  1. Open their ProPay list
  2. Find the job in question
  3. Open the ProPay
  4. Walk through the calculation step by step

This usually resolves the dispute fast.

Bulk View

If you need to look at multiple workers at once, use the bulk ProPays modal from the People page.

Common Mistakes & How To Fix Them

  • "Their list is empty" Check the date range filter. They may have ProPays outside the default window.

  • "I see ProPays but can't see the bonus amounts" May be a permission issue. Some role configs hide bonus dollar amounts.

  • How do I review bonuses before approval?
  • How do I read my bonus statement on mobile?
  • Permission matrix: what can each role see and do?