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What is a Group ProPay?

Manage and approve multiple ProPays as one batch.

Purpose

A Group ProPay is multiple ProPays bundled together. Instead of approving 12 individual ProPays, you approve one group containing all 12.

When To Use This

Use this when:

  • You have route-based recurring work (weekly landscaping, monthly maintenance)
  • A customer has multiple jobs that should be approved together
  • You want to streamline manager approval

How Groups Are Created

Most groups auto-generate. When ProPays sync from a recurring route, Protiv automatically groups them by route + period.

You can also manually create a Group ProPay from the ProPay list.

How Group Approval Works

When you approve a Group:

  1. Open the Group ProPay
  2. Review each member ProPay
  3. Resolve disqualifiers + penalties at the group OR member level
  4. Click Approve Group
  5. All member ProPays approve in sequence

A member ProPay inside a group can't be approved individually. You approve through the group.

Editing Within a Group

You can:

  • Edit individual ProPay budgets within the group
  • Remove a worker from a single ProPay
  • Apply penalties to specific members

Open the group, drill into the member ProPay, edit, save.

Group Conflicts

Sometimes a member ProPay has conflicting data with the group config (different bonus pool, different distribution type). Protiv flags this as a "group conflict."

Resolve by either:

  • Aligning the member ProPay to the group's settings
  • Removing it from the group

Common Mistakes & How To Fix Them

  • "I'm trying to approve a single ProPay but it says it's part of a group" Approve the group instead. Member ProPays approve together.

  • "I added a new worker to a member ProPay and it broke the group" Group conflicts are flagged. Resolve the conflict before approving.

  • "My route should be groups but it's showing as individual ProPays" Check the route configuration. Routes need to be set up for grouped ProPays.

  • What is a group conflict?
  • How can I edit bonus pools for ProPays that are part of a group?
  • How do I remove a worker from a Group ProPay?
  • How do I approve a Group ProPay?