How do I approve a ProPay?

Purpose

This article explains how to approve an individual ProPay in Protiv. Approving a ProPay finalizes bonus calculations for that specific job or payout so it can move to payment.

When To Use This

Use this when:

• You need to approve a single ProPay, not a group
• The ProPay is not part of a Group ProPay
• The job or milestone is complete and ready for bonus approval

Before You Start

Before approving a ProPay:

• The ProPay status must be Active
• The ProPay must not belong to a Group ProPay
• All workers must have wages set
• The ProPay must not have partial bonus payments
• You must have permission to approve ProPays

Step-by-Step Instructions

Step 1 — Open the ProPayGo to the ProPays section and find the ProPay you want to approve.

Individual ProPays are labeled with:

• PP codes

• PPC codes (for callbacks)

Click the ProPay to open its details page.

Step 2 — Click Approve

In the header of the ProPay, click Approve.

Note:
The Approve button only appears when the ProPay status is Active.

Step 3 — Review the approval details

An approval window opens where you can review:

• Job or milestone information
• Route and pay period
• Available bonus amounts

You may also see:

• A warning if the ProPay belongs to a Group ProPay
• An option to set a custom approval date (defaults to today)

Step 4 — Confirm approval

• Click Confirm Approval to finish.
• Protiv will check for missing wages or other issues before completing the approval.

Examples

• A single job finishes mid-week and isn’t part of a route-based group.
• You open the ProPay, approve it, and the bonus is finalized without waiting for other jobs.

Common Mistakes & How To Fix Them

• Error saying the ProPay belongs to a group
  That ProPay must be approved from the Group ProPay instead.
• Approval blocked due to missing wages
  Set wages for all workers, then try again.
• Partial bonus already paid
  ProPays with partial payments can’t be approved. Review the payout history.