How do I remove a worker from a Group ProPay?

Purpose

This article shows you how to remove a worker from a Group ProPay the right way.
You can remove them from group bonus calculations only, or fully remove them from specific ProPays.

When To Use This

Use this when:

• A worker should no longer earn bonuses in a ProPay Group
• A worker worked time by mistake and needs to be removed from a specific ProPay
• A worker changed teams mid-job and should not be included going forward
• You need to fix bonus or time tracking before approval

Before You Start

Before you begin, make sure:

• You have access to ProPay Groups
• The ProPay Group already exists
• You know whether you want to remove the worker from bonuses only or from the entire ProPay

Step-by-Step Instructions

Option 1 — Remove a worker from Group ProPay bonuses only.

This removes the worker from bonus calculations for the entire group.They will still appear in time tracking.

1. Go to ProPay Groups
2. Open the ProPay Group you want to manage
3. Scroll to Team Bonuses and Deductions
4. Find the worker and click the minus icon in the Actions column
5. Confirm the removal

Note: This only affects group bonuses. Time entries stay visible.

Option 2 — Remove a worker from a specific ProPay in the group

This removes the worker from time tracking and earnings for that ProPay only.

1. Go to ProPay Groups
2. Open the ProPay Group
3. Open the specific ProPay inside the group
4. Scroll to Time Entries
5. Find the worker and click the red minus icon
6. Confirm when prompted

Note: This only applies to that one ProPay, not the entire group.

Option 3 — Manage excluded workers in bulk for group bonuses

This helps when managing large teams.

1. Open the ProPay Group

2. Go to Team Bonuses and Deductions

3. Click Excluded Workers

4. Use Include All or individual plus icons to add workers back

Note: Bulk actions only apply to group bonus exclusions.

Examples

• A worker clocked time but should not earn group bonuses
  → Remove them from group bonuses only

• A worker was assigned to the wrong job for one day
  → Remove them from that specific ProPay

• Seasonal workers rotate in and out of a large crew
  → Use Excluded Workers to manage bonuses in bulk

Common Mistakes & How To Fix Them

• Removing a worker from bonuses when you meant to remove their time
  Fix: Remove them from the specific ProPay instead

• Thinking bonus removal deletes history
  Fix: Historical data is always preserved

• Looking for bulk removal inside individual ProPays
  Fix: Bulk actions only exist for group bonus exclusions

• Forgetting removals can be reversed
  Fix: Use Excluded Workers or View Removed Users to add them back