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How Do I Update Job Progress in Protiv?

Learn when Protiv requires job progress updates and how to update completion percentages from the Dashboard to keep ProPays accurate.

 

How to Update Job Progress in Protiv

Keeping job progress up to date is critical.

If job progress isn’t updated on time, everything downstream breaks — ProPays get messy, numbers stop lining up, and approvals slow down.

This article explains when job progress matters and how to update it correctly using the Protiv dashboard.


Which Jobs Require Job Progress Updates

Job progress updates are not for every job.

They are designed for:

  • Larger, multi-week jobs

  • Jobs tracked using milestones

If you’re running short, one-day jobs, you’ll usually never touch this step.

Protiv only requests job progress when:

  • A milestone reaches 20% of the labor budget

  • Every additional 20% of labor budget spent triggers another request

Not all jobs will appear in the Job Progress Update tile.


Important notes:

  • Jobs already marked complete in your external system will not appear

  • Fast-moving or short-duration jobs may rarely trigger this update

  • This step is typically handled by managers or supervisors who understand real-world job progress


Why Protiv Requests Job Progress

Protiv compares two things:

  • Percent of labor budget spent

  • Percent of job completion

This comparison tells Protiv whether a job is running:

  • Over

  • Under

That difference is calculated in:

  • Hours

  • Dollars

This is what keeps ProPays clean and accurate and helps catch issues early, before bonuses are ever calculated.


How to Update Job Progress

Step 1: Go to the Dashboard

  1. Log into Protiv.

  2. You’ll land on the Dashboard by default.

  3. If you’re not on the Dashboard, click Dashboard in the left navigation (first menu item).


Step 2: Open the Job Progress Update Tile

  1. Look at the upper-left section of the Dashboard.

  2. Find the tile labeled Job Progress Update.

  3. In the lower-left corner of that tile, click Update Progress (blue text).


Step 3: Enter Completion Percentages

  1. A pop-up window opens showing only jobs and milestones that need updates.

  2. Scroll to the Percent Complete column.

  3. For each job listed:

    • Click into the percent field

    • Enter the real completion percentage

    • This should reflect actual job progress — not estimates or guesses


Step 4: Save Your Updates

  1. Click Save.

  2. You’ll be returned to the Dashboard.

  3. If no further updates are needed, the tile will display:

    “No updates needed. Projects are on track.”


What Happens Next?

  • Protiv saves the updates automatically

  • Protiv uses % spent vs % complete to calculate:

    • Over/under hours

    • Over/under dollars

  • ProPays stay accurate

  • No approvals happen

  • No money moves

This step is about keeping data clean before anything else happens.


Common Mistakes to Avoid

  • Trying to update job progress outside the Dashboard

  • Assuming all jobs require progress updates

  • Entering estimates instead of real progress

  • Ignoring permission restrictions

  • Thinking this step approves bonuses or moves money


Final Summary

  • Job progress updates are for larger, multi-week jobs

  • Protiv requests updates every 20% of labor budget spent

  • Protiv compares percent spent vs percent complete

  • Updates happen from the Dashboard only

  • Save and move on

Once job progress is updated, you’re ready for the next step — reviewing ProPays.


Still need help? Email or call us!

Email us at help@protiv.com: This is the fastest way to get a response. You can expect a reply in 1-2 hours during business hours.

Call us at +1 848-220-1416: You can also call us during business hours, weekdays from 9 am to 6 pm EST.