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How to Connect Jobtread to Protiv 2.0

Step-by-step instructions for connecting your Jobtread account to Protiv so the two systems can work together.

Before You Start

Make sure you have:

  • Admin access in Protiv

  • Admin access in JobTread

  • Two browser tabs open

Using Google Chrome works best for this setup.

If you don’t see the API option in Jobtread later in the steps, your account may not have it turned on.

You’ll need to contact Jobtread support and ask them to enable API access.

Step 1: Open the JobTread Integration in Protiv

A window will open with two fields:

  • Grant Key

  • JobTread Organization ID

Leave this window open. You will return to it shortly.

Step 2: Open the API Grants Page in JobTread

  • Open a new browser tab.

  • Go to: Jobtread

  • Log in to your JobTread account.

You should now be on the API Grants page.

 

Step 3: Create a New Grant in JobTread

  • Click Add New Grant.

  • In the Description field, type: Protiv

  • JobTread will create a Grant Key.

The Grant Key works like a special password. It allows JobTread and Protiv to communicate securely.

Step 4: Copy the Grant Key Into Protiv

  • In JobTread, copy the Grant Key.

  • Return to the Protiv tab.

  • Paste the Grant Key into the Grant Key field.

Make sure there are no extra spaces before or after the Grant Key.

Step 5: Find Your JobTread Organization ID

  • Log in to the JobTread web application.

  • Look at the URL in your browser’s address bar: The URL should contain a section similar to: /orgs/your-organization-id/

  • Your Organization ID is the unique group of letters and numbers located immediately after /orgs/.

For example, if the URL contains: /orgs/abc123/ Your Organization ID is: abc123

  • Copy the Organization ID.

Be careful not to copy the forward slashes or any other part of the URL.

Step 6: Paste the Organization ID Into Protiv

  • Return to the Protiv tab.

  • Paste the Organization ID into the JobTread Organization ID field.

  • Make sure there are no extra spaces before or after the Organization ID.

Step 7: Test the Connection

Click Test Connection.

Testing the connection is required before you can continue.

Protiv will check the Grant Key and Organization ID to make sure the connection is working correctly.

If the test is successful, JobTread and Protiv are ready to communicate.

If the test fails, check that:

  • The entire Grant Key was copied correctly
  • The correct Organization ID was entered
  • There are no extra spaces in either field
  • The JobTread grant is still active

After correcting the information, click Test Connection again.

Still need help? Email or call us!

Email us at help@protiv.com: This is the fastest way to get a response. You can expect a reply in 1-2 hours during business hours.

Call us at +1 848-220-1416: You can also call us during business hours, weekdays from 9 am to 6 pm EST.