How do I pay out a bonus statement?
Mark a statement as paid and trigger the export to payroll.
Purpose
When a statement is ready, you mark it paid. This locks the statement and exports the data to payroll.
When To Use This
Use this when:
- A pay period closes and statements are ready
- You've reviewed line items and they're good to go
- You're processing payroll for the period
Before You Start
Confirm:
- Line items are reviewed (no held items that should release)
- Manual adjustments are in
- The statement total matches expectations
Quick Path
- Go to Bonuses → Statements
- Find the statement
- Click Pay
- Set the pay date
- Confirm
Step-by-Step
Find the statement to pay. Open it.
Click Pay. A modal opens asking for the pay date — this is the date workers will see in the mobile app.
Confirm. The statement moves to Paid status.
What Happens After Paying
- Workers see the bonus on their mobile app dated the pay date
- Statement appears in the Bonuses for Payroll report
- Line items inside the statement lock — no further edits
Bulk Pay Statements
For multiple statements at once:
- Filter to ready-to-pay statements
- Select multiple
- Bulk Pay
- Set pay date
- Confirm
This is the typical pay-day workflow.
After Paying — Export to Payroll
Once paid:
- Go to Reports → Bonuses for Payroll
- Filter to the pay period
- Export CSV
- Push to your payroll system
Common Mistakes & How To Fix Them
"I paid the wrong period" Statements paid in error can be reverted via support. Document the issue first.
"Line items are missing from the statement" Check held line items. They might still be in held status and missed the cutoff.
"The pay date is wrong" Edit the statement before exporting. Most systems use the pay date for tax timing.
Related Articles
- How do I review bonuses before approval?
- How do I export reports for payroll?
- What is a bonus statement?