How do I reactivate an archived worker?
Bring someone back after they've been archived.
Purpose
If you archived a worker by mistake, or they returned to the company, you can reactivate them. Their bonus history is preserved.
When To Use This
Use this when:
- An archived worker is rejoining
- You archived someone in error
- A seasonal worker is coming back
Quick Path
- Go to People page
- Filter by Archived status
- Find the worker
- Open actions
- Click Activate
Step-by-Step
Open People. Set the status filter to Archived.
Find the worker. Click into their profile or open actions menu.
Click Activate.
Confirm.
What Comes Back
- Their profile becomes visible in default People filter
- Their bonus history is preserved
- They can re-access the mobile app (if previously invited)
- Any open bonuses from before archival can be reviewed
What Doesn't Come Back
- Their integration sync state — if they're not in your integration anymore, they'll need to be re-added there too
- Their permissions — they may need to be re-invited if their account was deactivated
Common Mistakes & How To Fix Them
"They're activated but their data isn't current" Verify they're also active in your integration. Sync brings their data back.
"They can't log into mobile" Re-send them an invite from the People page.
Related Articles
- How do I deactivate or archive a worker?
- How do I edit a worker's wage or bonus rate?
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