How do I void a bonus line item?
Cancel a line item so it doesn't pay out.
Purpose
Voiding kills a line item. It doesn't pay, period. Use this when a bonus shouldn't have been calculated, or a worker forfeits a bonus.
When To Use This
Use this when:
- A worker quit before the bonus released and forfeits it
- A line item was created in error
- Severe quality issue means no bonus regardless of math
- You're cleaning up old held items that won't ever pay
Important: Voiding Is Final
You can't undo a void easily. The line item stays in the system but in voided status. If you need to restore the bonus, you'll have to add a new manual line item.
Quick Path
- Find the line item
- Open actions
- Click Void
- Add reason
- Confirm
Step-by-Step
Voiding flow:
- A confirmation modal opens
- Add a reason / note (recommended for audit trail)
- Save
The line item moves to Voided status. It won't appear on any statement.
What Stays vs What's Gone
- Stays: The voided line item record (for audit)
- Gone: Any payout impact. Worker won't get this bonus.
- Statements: If the item was already on a paid statement, voiding may require a deduction adjustment in the next period.
Common Mistakes & How To Fix Them
"I voided the wrong one" Add a new manual line item with the correct amount and category. The voided one stays in the audit log.
"Voiding pays the worker negative" If the line item was already paid, you may see a negative balance until next period. Check the bonus statement settings for negative rollover behavior.
Related Articles
- How do I hold a bonus line item?
- How do I release a held line item?
- How do I read bonus statements in Protiv?