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How do I void a bonus line item?

Cancel a line item so it doesn't pay out.

Purpose

Voiding kills a line item. It doesn't pay, period. Use this when a bonus shouldn't have been calculated, or a worker forfeits a bonus.

When To Use This

Use this when:

  • A worker quit before the bonus released and forfeits it
  • A line item was created in error
  • Severe quality issue means no bonus regardless of math
  • You're cleaning up old held items that won't ever pay

Important: Voiding Is Final

You can't undo a void easily. The line item stays in the system but in voided status. If you need to restore the bonus, you'll have to add a new manual line item.

Quick Path

  1. Find the line item
  2. Open actions
  3. Click Void
  4. Add reason
  5. Confirm

Step-by-Step

Voiding flow:

  • A confirmation modal opens
  • Add a reason / note (recommended for audit trail)
  • Save

The line item moves to Voided status. It won't appear on any statement.

What Stays vs What's Gone

  • Stays: The voided line item record (for audit)
  • Gone: Any payout impact. Worker won't get this bonus.
  • Statements: If the item was already on a paid statement, voiding may require a deduction adjustment in the next period.

Common Mistakes & How To Fix Them

  • "I voided the wrong one" Add a new manual line item with the correct amount and category. The voided one stays in the audit log.

  • "Voiding pays the worker negative" If the line item was already paid, you may see a negative balance until next period. Check the bonus statement settings for negative rollover behavior.

  • How do I hold a bonus line item?
  • How do I release a held line item?
  • How do I read bonus statements in Protiv?