What is an admin in Protiv?

Purpose

This article explains what an Admin is in Protiv and what admins are responsible for. It helps you understand who should have admin access and what that access allows them to do.

When To Use This

Use this when you need to:

• Decide who should be an admin in your company
• Understand what admins can manage in Protiv
• Set up access for owners, payroll, or operations leads
• Troubleshoot permission or access questions

Before You Start

Before assigning or reviewing admin access:

• You should already have a Protiv user account
• Your company must be set up in Protiv
• You should know who is responsible for payroll, setup, and ongoing management

Quick Path 

1. Admins have full control within their company in Protiv

2. Admins manage users, jobs, teams, and payroll

3. Admin access is limited to one company

4. Most companies only need one or two admins

Step-by-Step Instructions

Step 1 — Understand what an admin is

An Admin in Protiv has full administrative control inside their company.

Admins are responsible for setup, permissions, and keeping data accurate. Their access is limited to their own organization.

Step 2 — Know what an admin can do

Admins can manage all core parts of Protiv for their company.

They can:

• Add, remove, and manage users
• Assign roles and permissions
• Create and manage jobs and projects
• Build and manage teams and crews
• Oversee ProPays and payroll workflows
• Configure company-level settings

Step 3 — Know what an admin cannot do

Admin access does not extend beyond their company.

Admins cannot:

• View or manage other companies
• Access system-level admin tools
• See data outside their organization

Step 4 — Decide who should be an admin

Admin access should be limited to people who truly need it.

Good admin candidates usually include:

• Owners
• Payroll managers
• Operations or office managers

Avoid giving admin access to field workers or crew leads unless they handle payroll or setup.

Examples

Example 1: Owner
You run the business and oversee payroll and bonuses.
You should be an Admin.

Example 2: Office manager
You manage users, jobs, and payroll each week.
You should be an Admin.

Common Mistakes & How To Fix Them

• Giving admin access to too many people
  Fix: Limit admins to owners and key office roles.
• Expecting admins to see other companies
  Fix: Admins only have access to their own company.
• Confusing admin access with manager access
  Fix: Admins control setup and permissions. Managers focus on day-to-day operations.