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What KPIs should I review monthly after launch?

Check core financial, ProPay, and operational KPIs monthly to make sure Protiv is doing its job.

Purpose

This article explains which KPIs you should review monthly after launching Protiv. These metrics help you confirm adoption, catch issues early, and keep your bonus program driving the right behavior.

When To Use This

Use this if:

  • Protiv is live and bonuses are running
  • You want to know if the program is actually working
  • You’re reviewing results with managers or owners

Before You Start

  • ProPays are being generated and approved
  • Jobs and time data are flowing into Protiv
  • Managers have dashboard access
  • At least one full month of data exists

Quick Path

  1. Review job budget performance.
  2. Review ProPay approvals and timing.
  3. Review bonus dollars paid.
  4. Review quality and rework signals.
  5. Review worker and manager adoption.

    Step-by-Step Instructions

    Step 1 — Review job budget performance

    Start with whether work is staying on budget. This tells you if productivity is improving.

    Look at:

    • Jobs finishing on budget
    • Jobs finishing under budget
    • Jobs finishing over budget

    If jobs are consistently over budget, ProPay incentives aren’t aligned or execution is slipping.

    Step 2 — Review ProPay creation and approvals

    Next, check if ProPays are flowing smoothly.

    Review:

    • Number of ProPays generated
    • Number of ProPays approved
    • How long approvals are taking

    If ProPays are piling up unapproved, trust and engagement will drop.

    Step 3 — Review bonus dollars paid

    Bonuses should feel real and predictable.

    Review:

    • Total bonuses paid
    • How bonuses are distributed across crews
    • Whether payouts match job performance

    You’re looking for consistency, not perfection.

    Step 4 — Review quality and rework signals

    Quality problems kill bonus momentum fast.

    Review:

    • Jobs with callbacks or rework
    • Jobs completed clean the first time
    • Patterns tied to specific crews or job types

    If bonuses go out on bad work, behavior will drift.

    Step 5 — Review labor efficiency signals

    These show whether effort is being spent wisely.

    Review:

    • Overtime hours
    • Labor cost trends over time
    • Revenue per hour or per job

    Spikes usually mean planning, staffing, or execution issues.

    Step 6 — Review adoption and usage

    If people aren’t using Protiv, results will stall.

    Review:

    • Active users logging in
    • Workers checking bonus progress
    • Managers approving ProPays on time

    Low usage is an early warning sign, not a technical issue.

    Step 7 — Review manager follow-through

    Managers drive results more than the tool.

    Review:

    • Approval timing by manager
    • Missed or delayed ProPays
    • Consistency across teams

    If one manager lags, their crew will too.

    Examples

    • Example 1:
      An owner reviews budget performance, ProPay approvals, and bonuses paid every month. Issues are caught early and adoption stays high.
    • Example 2:
      A company only looks at bonuses paid. Quality drops and rework increases because no one reviewed job results.

    Common Mistakes & How To Fix Them

    • Reviewing too many metrics
      Fix: Focus on budgets, ProPays, bonuses, quality, and adoption.
    • Only reviewing data once a quarter
      Fix: Monthly reviews catch problems while they’re still fixable.
    • Ignoring approval delays
      Fix: Hold managers accountable for timely approvals.
    • Looking at numbers without action
      Fix: Every review should end with one clear adjustment.