How do I access and search the Protiv knowledge base? 🧠

The Protiv knowledge base is a collection of articles and FAQs to help you get the most out of Protiv. 📚

The knowledge base is your go-to resource for finding answers and solutions within Protiv. Here's how to access and search it:

  1. Open the Help Section: Click on the question mark (?) icon in the upper right corner of your Protiv account. This will open the Resource Center.

  2. Go to Knowledge Base: In the Resource Center, click on the "Knowledge Base" tab. 📖

  3. Browse or Search: You can either browse through the suggested articles or use the search bar to find specific topics.


Searching the Knowledge Base
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  • Enter Keywords: Type in words or phrases related to your question or issue. For example, if you're looking for information on how to download the Protiv app, you could type "download app."

  • Review Results: The knowledge base will display a list of articles that match your search terms. Click on an article to read it.


Tips for Searching
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  • Be specific: The more specific your search terms, the more relevant your results will be.

  • Try different keywords: If you don't find what you're looking for, try using different words or phrases.

  • Use the AI assistant: If you're having trouble finding what you need, try asking the Protiv AI assistant. It can help you find relevant articles and FAQs.


Can't Find What You Need?
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If you can't find the answer to your question in the knowledge base, don't hesitate to contact Protiv support for further assistance.