🛟 Help Me!
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      1. Protiv Knowledge Base
      2. Feedback and Customer Support
      3. 🛟 Help Me!

      How do I contact Protiv Support? 📞

      Need help with Protiv? We've got you covered! This article shows you all the ways to get in touch with our support team. 🤝

      Having trouble with your Protiv account or have questions? No worries, we're here to help! 😊


      How to Reach Us       ☎️

      • Email: Our email is the fastest way to get a response. You can usually expect a reply within 1-2 hours during business hours. 📧

        • help@protiv.com

      • Phone: You can also call us during business hours, weekdays from 9 am to 6 pm EST. 📞

        • +1 (848) 220-1416

      • Chat: Click on the chat icon within the Resource Center for live support. 💬


      Important Things to Know       📝

      • Chat Response Time: Please be patient when using chat, as our agents are often helping other customers. Email is usually the quickest way to get support.

      • Ticket Resolution Time: We aim to resolve all support tickets within 24-48 hours. You can help us by responding to our questions promptly.

      • Providing Information: To help us troubleshoot your issue, we may ask for screenshots or Loom videos.

      • Avoid Duplicate Contacts: Please don't contact multiple Protiv team members about the same issue. This can slow things down.


      We're committed to providing you with excellent support. Don't hesitate to reach out if you have any questions or need assistance! 🙌