Time FAQs
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      How do I edit time entries in Protiv? 📝

      This article explains how to edit time entries in Protiv, which must be done through your integrated time-tracking system.

      While you can view your time entries in Protiv, you cannot edit them directly within the platform. Time entries are pulled in from your integrated time-tracking system, so any changes must be made there.


      To edit a time entry:

      1. Access Your Time-Tracking System: Log in to the time-tracking system you have integrated with Protiv (e.g., QuickBooks Time, busybusy).

      2. Locate the Time Entry: Find the specific time entry you need to edit.

      3. Make Your Changes: Update the time entry with the correct information. This could include adjusting clock-in/clock-out times, adding or removing breaks, or changing the associated job.

      4. Save Your Changes: Make sure to save the updated time entry in your time-tracking system.

      5. Sync with Protiv: Your changes will automatically sync with Protiv within approximately 2 hours. If you need the changes to appear in Protiv sooner, you can manually trigger a sync in your integration settings.


      Important Note:       If you manually imported your time data into Protiv and need to make a change, please contact Protiv support for assistance.