Protiv Chat
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      3. Protiv Chat

      💬 How do I Use the Chat Feature in Protiv?

      Protiv’s chat system enhances team productivity and fosters collaboration, making it easy for teams to connect through direct messages, group chats, or company-wide announcements.

      Enabling the Chat System

      Step 1: Turn On Chat

      1. Navigate to Settings from the navigation pane.

      2. Locate the Chat Configuration section.

      3. Toggle the chat feature ON.

      Step 2: Refresh to Activate

      • Refresh your browser to ensure the chat system is enabled and visible.

      Step 3: Identify Chat Icons

      • Bubble Icon: Located in the upper-right corner for quick access to the chat window.

      • Messaging Widget: Found in the lower-right corner for a compact view of active chats.

      Message Types and Features

      Protiv’s chat system offers versatile options for smooth communication:

      • 📥 Direct Messages: For one-on-one conversations.

      • 👥 Group Messages: Collaborate with teams or specific groups.

      • 🔔 Company Alerts: Admin-only channels for announcements.

      Key Features:

      • ✏️ Edit, Copy, or Delete Messages: Fine-tune your communication.

      • ↩️ Reply to Specific Messages: Keep conversations organized.

      • 😀 React with Emojis: Choose from emoji options to express yourself.

      • 🎤 Send Audio Recordings: Share voice notes for clarity.

      • 📎 Attach Files, Videos, and Images: Enhance your chats with multimedia.

      • 🔔 Tag Users: Mention team members to grab their attention.

      Creating Chats

      Direct Messages:

      1. Open the Chat Window:

        • Click the Bubble Icon in the upper-right corner.

      2. Initiate a Direct Message:

        • Click the ➕ Plus Icon and select Direct Message.

        • Choose your teammate from the list and start chatting.

      Group Chat or Channel:

      1. Open the Chat Window:

        • Click the Bubble Icon in the upper-right corner.

      2. Initiate a New Chat:

        • Click the ➕ Plus Icon and select Group.

      3. Set Up the Channel:

        • Enter a channel name.

        • Upload an image (optional).

        • Choose the channel type:

          • 🌍 Public: Open to everyone.

          • 🔒 Private: Restricted access to invited members.

      Company Alerts Channel:

      • What Is It?

        • An admin-only channel for announcements. Only admins can post, while other users (e.g., crew leads) can view but not reply.

      • Key Notes:

        • Members are automatically added once logged in.

        • Users who haven’t logged in cannot access this channel.

      ProPay-Specific Chats

      How to Create a ProPay Chat:

      1. Navigate to ProPay from the navigation pane.

      2. Select Chat to start a conversation specific to that job.

      Key Features:

      • 📌 Job Name: Automatically assigned as the channel name.

      • 👷 Workers Included: Workers associated with the ProPay job are automatically added as members.

      Additional Notes:

      • Users must log in to access chat features, making sure secure communication and team accountability.

      • Take a hands-on approach to learning by experimenting with the system—create test users or scenarios to practice in a way that aligns with your team's needs.

      Follow these steps, and you'll get the hang of Protiv's chat system in no time. It's built to keep your crew on the same page and running smoothly.

      Got questions? Reach out to our Support Team—we’ll be happy to help!