How do I remove a bonus from a worker on a ProPay? 🙅‍♀️

This article provides step-by-step instructions on how to remove a bonus from a worker within an individual ProPay in Protiv.

If you need to remove a bonus from a worker on a specific ProPay, follow these steps:

  1. Go to the ProPay Page: Click on the "ProPay" tab on the left side of your Protiv dashboard. đź’Ľ

  2. Find the ProPay: Locate the ProPay you want to edit. You can use the search and filter options to narrow down the list.

  3. Click the Three Dots: On the right side of the ProPay, click the three dots (...) to open the action menu.

  4. Select "Edit ProPay": Choose "Edit ProPay" from the dropdown menu.

  5. Go to the "Additional Settings" Tab: In the ProPay details view, click on the "Additional Settings" tab.

  6. Toggle "Remove Bonus": Under the "Assigned Team" section, find the worker whose bonus you want to remove. Toggle the "Remove Bonus" switch to the on position.

  7. Add a Note (Optional): You can add a note explaining why you removed the bonus. This note will be visible in the ProPay's activity log.

  8. Update ProPay: Click the "Update ProPay" button to save your changes.


Important Note:
Removing a bonus from a worker can be undone. If you remove a bonus, the worker's portion of the bonus will be divided up among the remaining workers assigned to the ProPay according to the Bonus Split Type that is selected for that ProPay.