What happens if an automation fails to trigger? ⚠️

This article provides troubleshooting steps for when an automation fails to trigger, ensuring your workflows run smoothly.

⚠️ If an automation fails to trigger, check the following:

  • 🛠️ Trigger Conditions: Make sure the trigger conditions you set are correct and that the relevant events (e.g., job creation, worker clock-in) are occurring.
  • 🔗 Integration: If you're using an integration, ensure that it's properly connected and that the necessary data is being synced with Protiv.
  • 🌐 System Status: Check the Protiv status page to see if there are any known issues that could be affecting automations.

If you're still having trouble, contact Protiv support for assistance.